Quotations from ZigZag Education Authors
Efficient, reliable and supportive. Thank you.
Dr Rebecca S, English author, November 2012
Dr Rebecca S, English author, November 2012
Sam Francis is first rate, supportive and actually listens to comments. I walk away feeling the resources reflect what I set out to achieve.
Ann B, Business Studies author, August 2012
Ann B, Business Studies author, August 2012
A very professional and friendly company. Great to have a consistent person to liaise with. Very clear and supportive throughout entire process.
Merrigan B, Philosophy Author, August 2012
Merrigan B, Philosophy Author, August 2012
Thank you for your understanding of how teachers need to balance their college/school work against their work with ZigZag.
Melanie C-H, English author, November 2012
Melanie C-H, English author, November 2012
Good constructive feedback and support at each stage.
Stephen S, RS Author, August 2012
Stephen S, RS Author, August 2012
I like the genuine two-way mode I get with you. Elsewhere I’m working on a commission basis, but I feel I have more control over my packs with you.
Beth K, English author, November 2012
Beth K, English author, November 2012
Good communications and high quality proof reading.
Sue E, Business Studies Author
Sue E, Business Studies Author
Excellent in every respect.
René C, Politics Author
René C, Politics Author
Lack of bureaucracy makes ZigZag a fast responding organisation to work for.
Peter C, ICT author, August 2012
Peter C, ICT author, August 2012
Suggestions are always clear and constructively made. I've really enjoyed working with ZigZag. Thanks for all your support and guidance.
Craig J, ICT author, September 2011
Craig J, ICT author, September 2011
I found the whole business of working with you a fulfilling, creative experience.
Gary O'B, History author, September 2011
Gary O'B, History author, September 2011
Communications are excellent - clear, friendly, constructuve without being picky. Reviews are helpful but it is alway great that ZigZag staff discuss and measure what actually needs changing. Very pleased with our working relationship.
Karen B, English author, September 2011
Karen B, English author, September 2011
Very pleased with ZigZag, particularly as they took on my suggestion to produce a flowchart for new authors giving them information on the publishing process.
Michael T, MFL author, September 2011
Michael T, MFL author, September 2011
Loved working with Rachel; excellent, friendly support; great guidance and advice.
Nick S, History author, September 2011
Nick S, History author, September 2011
I am impressed and have always recommended you as educational publishers of high standards. I am particularly grateful to Rachel Lawrence for her support, patience and professional manner. She is a real asset to ZigZag in my opinion.
Ruth B, Spanish author, September 2011
Ruth B, Spanish author, September 2011
Always very professional with resources. Marketed extremely effectively.
Mark W, History author, September 2011
Mark W, History author, September 2011
ZigZag Education have been patient, understanding and professional. The process from draft to publication is transparent and meticulous.
Sheila James, Music author, September 2011
Sheila James, Music author, September 2011
Fantastic support, excellent finishing, making my resources more accessible for students and presenting them far better than I could as a teacher!
Louise W, Music author, September 2011
Louise W, Music author, September 2011
ZigZag are professional and make regular email contact. I am a busy Head of Department and enjoy seeing all the new developments.
Michael O, English author, September 2011
Michael O, English author, September 2011
Very friendly communications and very prompt responses to my questions. I liked the fact that I was consulted frequently as my resources were nearing completion - I really felt that my input was respected - and the final versions of my resources have been wonderfully presented.
Christine H-K, German author, January 2011
Christine H-K, German author, January 2011
Everyone is very thorough, helpful and willing to listen.
Bob C, English author, January 2011
Bob C, English author, January 2011
I enjoy working with ZigZag very much. Staff are usually very quick at getting back to me and I have always received plenty of suggestions on things to improve and change in the resources. Final formatting and pictures included have been great - very pleased.
Alf H, Spanish author, January 2011
Alf H, Spanish author, January 2011
It was an affirmative experience which achieved the right balance between insisting on your way of doing things as a publisher, and my wish to put things across as I would have done in class. I thought it exceptionally helpful to have your guidance on drafts as they developed. I also thought that you were very patient when I decided at the 11th hour that I had to reorganise the whole work from start to finish.
Gary O, History author, January 2011
Gary O, History author, January 2011
It has been very encouraging and a great professional development for me.
Jane E, Media Studies author, January 2011
Jane E, Media Studies author, January 2011
I have enjoyed working with ZigZag very much. You know what you want, when you want it and are friendly and approachable. I like the way that ZigZag has embraced the new idea of recording poetry to be played in the classroom.
Philip B, Voice Artist/Actor, January 2011
Philip B, Voice Artist/Actor, January 2011
I have enjoyed working with ZigZag Education because of their very friendly personal approach, helpful suggestions and guidance for resource improvement.
Sean H, Business Studies author, January 2011
Sean H, Business Studies author, January 2011
The whole process was professionally and efficiently undertaken.
David H, Law author, October 2010
David H, Law author, October 2010
All comments and suggestions have been very helpful when developing the resources, ideas have been excellent. Communication has been extremely quick and all queries dealt with.
Aliss L, English author, March 2010
Aliss L, English author, March 2010
I am very pleased with the formatting and think the resources look great.
Jeanine C, Psychology author, March 2010
Jeanine C, Psychology author, March 2010
I'm very pleased with the formatting and addition of images. Excellent work.
Mark S, Biology author, March 2010
Mark S, Biology author, March 2010
Once more, I am very pleased with the whole process. Thoroughly professional.
Karen B, English author, January 2010
Karen B, English author, January 2010
I have been very impressed with ZigZag's meticulous attention to detail.
Elizabeth H, German examiner, December 2009
Elizabeth H, German examiner, December 2009
Awesome. Thank you very much for your editing - it works much better. Hope the [customers] like it and this will motivate me to produce some more books.
James W, DT author, December 2009
James W, DT author, December 2009
The finished product looks superb and a great credit to your publishing department.
Philip J, Health & Social Care author, November 2009
Philip J, Health & Social Care author, November 2009
'Your team have done a first class job of making the books more attractive and appealing. Well done and thank you.'
Ian S, Careers author, September 2009
Ian S, Careers author, September 2009
'I think the formatting [of my resource] looks amazing. I'm always impressed with ZigZag, especially in comparison with some other publishers!'
Sally W, Religious Studies author, September 2009
Sally W, Religious Studies author, September 2009
'A great experience: it is refreshing to be valued by professionals whose opinions are worthwhile.'
Gareth D, English author, January 2009
Gareth D, English author, January 2009
'I particularly like the peer review system as it gives the author unbiased feedback from people who have expressed an interest in their resource.'
James A, Geography author, January 2009
James A, Geography author, January 2009
'You are an efficient and friendly organisation.'
Max K, French author, January 2009
Max K, French author, January 2009
'Support given has been first-class. ZigZag have made the whole process easy'
Roger H, History author, February 2008
Roger H, History author, February 2008
'I have very much enjoyed working with ZigZag. I have spoken to both Neil and Debbie and they have been enthusiastic and encouraging about my ideas. The best thing is, you have listened to me and you seem to have time for me, though I'm sure you must be very busy people!'
Barbara G, Care Homes author, February 2008
Barbara G, Care Homes author, February 2008
'From day one ZigZag have shown a positive attitude to our ideas. We were pleased when ZigZag took the decision to have our materials accredited by OCR. I think I speak for all of our writing team when I say we were all surprised at how well our project has paid.'
Perer A, CLAiT author, February 2008
Perer A, CLAiT author, February 2008
'Pleasantly surprised at how well my English Language Investigation Project sold.'
Mary C, English author, February 2008
Mary C, English author, February 2008
'Really chuffed that Edexel are endorsing one of my [ZigZag Education] published documents.'
Julie H, Business Administration author, February 2008
Julie H, Business Administration author, February 2008
'I have found ZigZag very supportive. I have been surprised at how quickly my materials have been proof-read, edited and published.'
Carmel W, English author, February 2008
Carmel W, English author, February 2008
'I had some good teaching materials. ZigZag were able to take my ideas and market them to a much wider audience in a thoroughly professional way. The review of my resources was extemely useful, particularly in helping me to understand a little more my target audience.'
Tony D, English author, February 2008
Tony D, English author, February 2008
'Presentation of [my] materials is very professional. An issue I had over the editing of one resource was handled very quickly and totally to my satisfaction.'
Catherine R, Health & Social Care author, February 2008
Catherine R, Health & Social Care author, February 2008
'The standard of feedback from you [ZigZag Education] is far higher than any other publisher I have worked with and as a result I intend working with you much more in the future.'
Trevor Blunn, ICT author, May 2007
Trevor Blunn, ICT author, May 2007
'I shall keep cherishing ZigZag, who encourage me to have ideas and pursue them, so that they end up in print. What more could a writer ask for?'
Paul F, English author, July 2009
Paul F, English author, July 2009
'ZigZag have been a pleasure to work with throughout. Everything is handled in a most professional manner and staff respond very promptly to any queries. As a reviewer I have had the privilege of being introduced to fantastic new ideas and seeing new resources before they are even published!'
Ian M, German and Spanish author, January 2009
Ian M, German and Spanish author, January 2009
'I have been delighted with the monetary returns on my work! A great way of saving up for my next holiday!'
Catherine R, Health & Social Care author, January 2009
Catherine R, Health & Social Care author, January 2009
'I am very pleased with how my drafts have been improved and proofread and turned into an impressive final version.'
Ben W, History author, January 2009
Ben W, History author, January 2009
'It was nice to see my work in print for very little extra hassle. I was very impressed with the speed of response and turnaround.'
Suzanne K, Geography author, January 2007
Suzanne K, Geography author, January 2007
'I particularly liked the comments next to the resource on the publicity material - it was quite flattering.'
Michael D, Politics author, January 2007
Michael D, Politics author, January 2007
'I've felt all along that you are a very professional team and are very open to discussion - that's really supportive for me as a writer.'
Bob C, English author, January 2007
Bob C, English author, January 2007
'It is very nice to get real money, and it is also very nice to see your name on a cover.'
Gillian H, SEN author, January 2007
Gillian H, SEN author, January 2007
'It's been great to receive feedback and comments on my work. Sometimes you get so engrossed in the content you forget about the actual way the content is delivered - and that can be crucial in the classroom. Any feedback I was given was always in an encouraging manner - it never put me off my purpose of getting my work into print.'
Sue E, Business Studies author, December 2005.
Sue E, Business Studies author, December 2005.
'I've enjoyed producing the materials submitted so far. Compliments to ZigZag for the help I've been given in production. Support given to adapt materials into worthwhile form was very good. E-mails received have been supportive and positive in nature/tone. Advertising materials looked very impressive.'
Roger H, History author, December 2005.
Roger H, History author, December 2005.
'By accepting my materials you have put my name on the map and I am most grateful indeed.'
Ignatious D, Geography author, December 2005.
Ignatious D, Geography author, December 2005.
'The positive response was welcome, the enthusiasm of JL was great and his willingness to take on board my comments was much appreciated. I have been pleased with the returns on my published documents.'
Corin H, ICT/Computing author, December 2004.
Corin H, ICT/Computing author, December 2004.
'I have most certainly enjoyed working with ZigZag Education. I particulary enjoy being allowed and trusted to get on with it. This is not the case with all publishers.'
Gill J, MFL author, December 2004.
Gill J, MFL author, December 2004.
'Yes, I have found working with ZigZag a very enjoyable experience. The support received from JL was particularly useful. I found ZigZag to be very understanding and co-operative when it came to completing the resource and meeting deadlines. Due to this I found it very easy to complete publications alongside my busy schedule.'
Shahneila S, ICT/Computing author, December 2004.
Shahneila S, ICT/Computing author, December 2004.
'Appreciated the support offered and useful suggestions - showed an enthusiasm for ideas and were helpful in ironing out problems. Prompt response to emails is also commendable. Received support for technical aspects (admin type things that I just could not get to grips with - page numbers etc.). Sending copies of resources to authors is an excellent idea as it is terrific seeing the finished product and it is sometimes easier to check a written resource rather than find errors on a screen.'
Natasha S, English author, December 2004.
Natasha S, English author, December 2004.
'The daunting experiences of my first publishing project was ameliorated by the friendly, reassuring voice of JL at the other end of the phone. His advice, assistance, encouragement and support provided a much appreciated lifeline. Email responses were immediate and equally constructive to creating an excellent rapport between publisher and novice. Altogether a rewarding adventure.'
Roma D, Geography author, June 2004.
Roma D, Geography author, June 2004.
'Good communication and very helpful.'
Mark B, Key Skills author, May 2004.
Mark B, Key Skills author, May 2004.
'Thank you for all the help you have given me with this project. It has been a fantastic learning experience for me - I can now do things in Word I didn't know were possible! Your advice and feedback has been invaluable and you have shown me exactly what I need to do in order to publish work. I could not have asked for more.'
Vicky F, Science author, July 2003.
Vicky F, Science author, July 2003.
'Wow, the royalties are starting to sound good.'
Nel H, ICT/Computing author, 1 February 2003.
Nel H, ICT/Computing author, 1 February 2003.
'I was pleased at your [ZigZag's] willingness to change layout, etc., to fit with my suggestions and for the efforts which went into to producing the final version. Nothing seemed to be too much trouble. Thanks. Also, the suggestions you made about utilising the material in three different formats saved me a lot of work. Thanks again. Geoff B.'
Geoff B, Geography author, 17 January 2003.
Geoff B, Geography author, 17 January 2003.
'I am enjoying authoring, but am not yet sure how well my resources will stand up. I have enjoyed working with you and thank you for your support, John-Lloyd, and hard work. The editing process has been very easy, i.e. you've just taken what I wrote and published it. I am sure you did some work! But none of it came back to me, except the finished product, which looks very nice. Thanks.'
Nel H, IT CLAiT Author, 13 December 2002
Nel H, IT CLAiT Author, 13 December 2002
'I have very much enjoyed working with ZigZag Education and Computer Centre Publications… You have been very positive in your feedback to my ideas, even if you aren't always able to proceed with suggestions. We are particularly pleased and enthused about what could be happening with our CLAiT materials… Mike and John-Lloyd have been very easy to work with and always respond to emails very quickly… the cheque was a pleasant surprise.'
Dave B, Key Skills and IT Author, 12 December 2002
Dave B, Key Skills and IT Author, 12 December 2002
'It's a vast improvement over conventional publishing, where everything takes forever, the person you're dealing with is always changing and there's no sense of enthusiasm. Here I get a quick, intelligent response from human beings who want learning materials to be interesting. A rare treat.
I appreciate ZigZag's willingness to back ideas which I think are important but may have an uncertain return - gender roles, 9/11.'
Paul F, English and Citizenship Author, 11 December 2002
I appreciate ZigZag's willingness to back ideas which I think are important but may have an uncertain return - gender roles, 9/11.'
Paul F, English and Citizenship Author, 11 December 2002