Comments from some of our authors
Great communication, straightforward, easy to understand briefs, flexible if need be.Jezz P, RS Author, April 2024
Great editors, helpful, supportive and flexible.
Phyll B, RS Author, April 2024
Love working with ZigZag as it is really useful for my own teaching and I love making resources.
Alba Andrades G, MFL Author, April 2024
Timely communication and always clear expectations.
Antonio M, MFL Author, April 2024
I thoroughly enjoy working with ZigZag. The projects are interesting, they pay fair and the practices are transparent. I particularly enjoy how smooth the communication with Stephanie is.
Lily S, MFL Author, April 2024
Always been excellent.
Alan A, MFL Author, April 2024
Excellent communication and working relationship with Stephanie and Rosanna.
Stephanie F, MFL Author, April 2024
I enjoy working with ZigZag, they turn my drafts into wonderful guides.
Luciann H, Classics Author, April 2024
Highly professional. Thank you!
Julian K, Classics Author, April 2024
Excellent communication and prompt feedback.
Darren L, Classics Author, April 2024
Excellent. Helpful & understanding staff, particularly Stephanie.
Anthony B, Classics Author, April 2024
I have always had an amazing working relationship with ZigZag!
Helen P, Media Studies Author, April 2024
Very good and patient editors.
Sheila J, Music Author, April 2024
It's been fun to prepare further resources with ZigZag and thanks to Kaye Jennings and the team for all their excellent help.
Andrew M, Music Author, April 2024
Great feedback and help from team.
Maaria A, Law Author, April 2024
Excellent rapport.
Peter S, Law Author, April 2024
I feel that I really developed as an academic writer.
Janine L, English Author, April 2024
Prompt, professional and polite.
William B, English Author, April 2024
Excellent all round.
Thomas B, English Author, April 2024
ZigZag have always been supportive and helpful in communications and throughout the resource planning stages.
Therese K, English Author, April 2024
Everyone has always been efficient, helpful and supportive.
Stefan L, English Author, April 2024
I have enjoyed working on the resources I've created and have had excellent support. I have also appreciated early reviews that have helped me improve resources.
Rebecca W, English Author, April 2024
Very clear guidance, helpful organisation.
Polly B, English Author, April 2024
Everyone I've been in touch with at ZZ has been friendly and efficient, thank you.
Philip B, English Author, April 2024
Flexible, patient and understanding to the busy nature of working teachers- highly appreciated.
Natasha S, English Author, April 2024
ZigZag really understands that we write around and alongside our teaching and other lives. Editing is always made into a really clear process, when it could easily become daunting.
Melanie C, English Author, April 2024
Clear communication, swift processing.
Malcolm H, English Author, April 2024
Good quality resources and helpful, professional staff.
Lyn L, English Author, April 2024
I love it - everyone has been fantastic!
Lucy B, English Author, April 2024
Very supportive editors.
Francesca D, English Author, April 2024
Friendly team working alongside to ensure the best possible results.
Edna H, English Author, April 2024
Very clear and positive feedback and instructions to move forward when writing (editor support).
Carmina M, English Author, April 2024
Very well organised and helpful.
Anthony E, English Author, April 2024
ZigZag Education offers a fantastic platform for educators to share their expertise and resources. I've found it immensely rewarding to contribute to their community and see my materials make a difference in classrooms.
Anna Louise D, English Author, April 2024
Great feedback and communication. I enjoy working with ZigZag and look forward to taking on new projects in the future.
Adele C, English Author, April 2024
An excellent organisation to work for!
Louise H, Drama Author, April 2024
Supportive and good communication.
James C, Drama Author, April 2024
Lovely supportive team and regular contact. Patient and understanding.
Anne Louise W, Drama Author, April 2024
Always a pleasure working with the zigzag team, they are really responsive, helpful in answering queries and provide a good level of checking of resources.
Verity B, Geography Author, April 2024
Relationship continues to be excellent. Always helpful and prompt with responses, thank you!
Alistair L, Science Author, April 2024
It's a pleasure to work with ZigZag. I like the team.
Darrel H, Science Author, April 2024
Good attention to detail and support with matching to specifications.
Nicholas F, Science Author, April 2024
The reviews are great. Concise emails.
Naalia Naz K, Science Author, April 2024
Lovely editor who is very supportive.
Anna V, Science Author, April 2024
Good communication, ease of process.
Philip S, Science Author, April 2024
Working with Frankie has been an absolute pleasure.
Sarah C, Science Author, April 2024
Informative correspondence. Lots of opportunities.
Ian W, Science Author, April 2024
Very cordial, interactive, and prompt feedback on items for reviews and assessment. Open channels of communication and encouragement at all times. It is a pleasure working with ZigZag Education.
Emmanuel K, Science Author, April 2024
Supportive editors help to get projects through to completion.
Christopher W, Science Author, April 2024
It is such a supportive process.
Amy A, Science Author, April 2024
Francesca Andrews has been a pleasure to work with. She has been extremely helpful to enable me to complete writing my resource successfully. I greatly appreciate her help and advice. Frankie is so patient, understanding and an amazing person. I thoroughly enjoyed my experience working for zigzag education.
Aliyah A, Science Author, April 2024
Very good. Good clear communication and feedback.
Derek O, ICT Author, April 2024
Impressed with the marketing approach of ZigZag, the writer creates and you sell the product.
Peter C, ICT Author, April 2024
Always friendly and helpful.
Paul M, ICT Author, April 2024
Great support throughout the whole publication journey.
Daren C, ICT Author, April 2024
Trustworthy.
Chris S, ICT Author, April 2024
It's always been a positive experience working with ZigZag.
Alex H, ICT Author, April 2024
Great communication and support.
Mary W, Art Author, April 2024
I've just found the whole experience very positive. I enjoy working with my editor, Adam, but everyone else is also so professional and kind.
Karen R, Health & Social Care Author, April 2024
Working for ZigZag has been a real opportunity to boost my knowledge of T Levels and also how to write topic tests. Having an editor and peers to review the materials have ensured the quality and robustness of the assessments.
Tina B, Health & Social Care Author, April 2024
Great team, professional and good communication.
Karen P, RS Author, August 2023
Great communication, clear briefs and instructions, supportive and helpful.
Jezz P, RS Author, August 2023
It is a pleasure to work with such a friendly professional and supportive team.
Itziar S, MFL Author, August 2023
I love working with you guys! I love making resources and you give me the opportunity to do so.
Alba A, MFL Author, August 2023
I thoroughly enjoy working with Stephanie Spurr as she is always receptive to creative new ideas and all her advice is rapid, professional and succinct. On the few occasions when I have dealt with other ZigZag comments, e.g. technical/digital managers and programmers, I have also found them extremely helpful and fast to respond.
Christina W, MFL Author, August 2023
Very easy to communicate with.
Saul F, MFL Author, August 2023
I appreciate ZigZag's efficiency & helpfulness.
Max K, MFL Author, August 2023
It's always been great working with ZigZag.
Alfredo H, MFL Author, August 2023
It is always a pleasure to work with ZigZag.
Laura C, MFL Author, August 2023
Excellent from my editor and designer and proof readers (German & English).
Maria S, MFL Author, August 2023
Professional, approachable, supportive.
Kirsten H, MFL Author, August 2023
Always good communication.
Monica H, MFL Author, August 2023
Always professional, supportive, encouraging and approachable.
Cathy N, MFL Author, August 2023
This has been one of the best things I have done in my career.
Luciann H, Classics Author, August 2023
Excellent. Staff are very friendly & helpful.
Anthony B, Classics Author, August 2023
Flexible and helpful with strong checkers and great guidance.
Stuart F, ICT Author, August 2023
Great system for supporting writers.
Stuart M, ICT Author, August 2023
I've always enjoyed working with ZigZag, as the working environment is positive, efficient and there is no unnecessary bureaucracy.
Peter C, ICT Author, August 2023
It's good working with the editors and getting feedback on how to improve resources.
Ian D, ICT Author, August 2023
Great feedback and support with publications.
Daren C, ICT Author, August 2023
It has always been a pleasure to work with ZigZag.
Alexander H, ICT Author, August 2023
Really positive with last project. Appreciated the acknowledgement that I was able to turn around the project in a short space of time.
James C, Media Studies Author, August 2023
Amazing working with ZigZag -very supportive and helpful.
Helen P, Media Studies Author, August 2023
Always so helpful and easy to work with.
Verity B, Geography Author, August 2023
The support is great and there is a relaxed feel to the work.
Fiona K, Film Studies Author, August 2023
Excellent communication. Feel like part of a team.
Simon G, DT Author, August 2023
Great communication & support.
Mary W, Art Author, August 2023
An excellent working relationship. Always kept informed of the resources progress, with excellent resource checking, editing and formatting. A nice, friendly team to work with.
Seán H, Business Author, August 2023
Excellent support and communication with Nadine.
Sharon C, Business Author, August 2023
All communications are friendly and sympathetic as well as technically helpful.
Phil B, Music Author, August 2023
Reliable and good quality resources. Helpful staff.
Martin T, Music Author, August 2023
Highly professional, innovative team that's great to collaborate with.
Justin W, Music Author, August 2023
I enjoy the challenge of producing resources and feel that I am well-supported by all ZigZag staff.
Andrew M, Music Author, August 2023
Very helpful and supportive.
Simon W, History Author, August 2023
Helpful and efficient - good editing feedback to improve quality of resources.
Ben W, History Author, August 2023
Positive as always. Kaye is excellent, efficient, positive, proactive, patient.
Anselm M, History Author, August 2023
I was kept informed at every step of the process and felt I could freely ask questions. Responses were always given quickly and in a positive manner.
Alison J, History Author, August 2023
I always find the English Editor helpful and supportive.
Susannah W, English Author, August 2023
Excellent communication and feedback.
Thomas B, English Author, August 2023
ZigZag have always been helpful in developing resources. Happy with the current process.
Therese K, English Author, August 2023
I have always found the ZigZag people I've worked with very helpful.
Stefan L, English Author, August 2023
Very good experience of supportive and very helpful editors.
Rebecca W, English Author, August 2023
All my contacts with ZigZag have been friendly and efficient.
Philip B, English Author, August 2023
Always supportive and understanding about the demands of the job whilst writing a resource.
Natasha S, English Author, August 2023
First-rate editing and flexibility. A real understanding of how to get the best from teachers from an editorial point of view, combined with an understanding of teachers needing to write around their teaching lives.
Melanie C, English Author, August 2023
Good quality publications held in high regard by teachers. Helpful staff.
Lyn L, English Author, August 2023
I have really enjoyed working with ZigZag Education - thank you so much.
Lucy B, English Author, August 2023
Patient and supportive.
Gillian S, English Author, August 2023
My editor is really helpful and I enjoy all aspects of working with ZigZag.
Francesca D, English Author, August 2023
Excellent communication. Very timely, clear and friendly.
Fergus P, English Author, August 2023
Always friendly and efficient to work for.
Craig E, English Author, August 2023
Very prompt responses from editor Kaye Jennings. Helpful and very positive feedback and support.
Carmina M, English Author, August 2023
I have always enjoyed working with ZigZag. The communication and support is great. I love that I am able to mix between my own ideas and taking on pre-planned projects via a ready-made project brief.
Adele C, English Author, August 2023
Always prompt replies and helpful advice.
John O, Drama Author, August 2023
Great feedback & lots of opportunities to write, but also talk to your editor. Always a pleasure!
Helen H, Drama Author, August 2023
Kaye has been really encouraging and always responds to questions promptly. Felt very supported.
Anne W, Drama Author, August 2023
Team are very responsive and supportive.
Darrell H, Science Author, August 2023
Really enjoyed the shorter projects from science, and working with Frankie, this year. Frankie is excellent - specific feedback, clear and realistic deadlines and very accommodating and understanding.
Rebecca M, Science Author, August 2023
Lots of support from my editor, and helpful feedback during the checking process.
Sylvia J, Science Author, August 2023
Working with Francesca Andrews has been an absolute pleasure. I hope our working relationship can continue.
Sarah C, Science Author, August 2023
Good regular contact and support with the whole process.
Ian W, Science Author, August 2023
Staff have been very supportive and helpful throughout the time I have been writing resources.
Christopher W, Science Author, August 2023
A really positive and supportive process.
Amy A, Science Author, August 2023
Francesca Andrews has been very helpful and thorough with checking my work and telling me how I should improve my work.
Aliya A, Science Author, August 2023
Very supportive and helpful.
Peter S, Law Author, August 2023
Very good support from both editors as I laboured to complete my first resource.
Peter B, Law Author, August 2023
A supportive process throughout.
Kay H, Law Author, August 2023
I have found the standard and expectations extremely high and feel that I developed as an academic writer during the process.
Janine L, Law Author, August 2023
Thank you for the opportunities you gave me to write those teaching packs, your feedback and support certainly helped me to progress into the exam board authoring work.
Sue V, Media Studies Author, March 2023
I've enjoyed writing for you as your feedback and communication methods are second to none, for example you publish an accurate running to total of my royalties each week.
Peter C, ICT Author, August 2022
ZigZag are very nice to work with.
Daniel M, ICT Author, August 2022
Easy communication. Editors are easy to work with.
Renya G, MFL Author, August 2022
Stephanie and the MFL Team are very professional and friendly. It's a pleasure to work with them.
Itziar S, MFL Author, August 2022
I love working with ZigZag. I love how structured everything is and the stages the work goes through. It really helps me improve my work and feel more confident that it´ll be useful for other teachers. Being in touch with my editor for any doubts is super helpful and I feel very supported by her.
Alba A G, MFL Author, August 2022
Communications have always been fast, positive and mutually proactive.
Christina W, MFL Author, August 2022
Working with ZigZag has been an enjoyable experience. I have found everyone I have dealt with to be friendly, helpful, competent and efficient.
Max K, MFL Author, August 2022
Always great. Helpful and encouraging.
Suzanne Z, MFL Author, August 2022
The supportive team helps you to create good resources. Thank you again, it's a pleasure to work with you all.
Laura C, MFL Author, August 2022
Very pleasant and efficient.
Francoise A, MFL Author, August 2022
Positive and constructive feedback. Good royalties. Friendly and helpful team.
Dominique E, MFL Author, August 2022
I admire the professionalism of the team, including editors and proofreaders.
Alison R, MFL Author, August 2022
Always such a pleasure working with Zigzag! Thank you for all your guidance, support and professionalism.
Rut B, MFL Author, August 2022
Excellent and immediate support in terms of getting the resource together and feedback.
Carmen G, MFL Author, August 2022
Helpful and constructive feedback throughout.
Antonio M, MFL Author, August 2022
I think this is an excellent company. The guides are so attractive when typesetting. The questions asked for me to address are always thorough and better than peer review.
Luciann H, Classics Author, August 2022
A pleasure to work with.
Anthony B, Classics Author, August 2022
Regular communication, positive and supportive feedback.
James C, Media Studies Author, August 2022
Always incredibly supportive and helpful.
Helen P, Media Studies Author, August 2022
Always supportive, able to realise diagrams that I have in my head that I can't produce myself on the computer.
Verity B, Geography Author, August 2022
I love the support of the editor and the flexibility around the work.
Fiona K, Film Author, August 2022
Excellent support from the editorial team, especially constructive feedback when developing materials.
Simon G, DT Author, August 2022
Great support when generating materials.
Lloyd A, DT Author, August 2022
Fabulous editors.
Heather A, Business Author, August 2022
Excellent communication...very supportive and feedback is always prompt and valuable.
Sharon C, Business Author, August 2022
Very supportive, and flexible.
Sheila J, Music Author, August 2022
Excellent communication, professional in all dealings.
Priscilla C, Music Author, August 2022
Creative and detailed editing.
Phil B, Music Author, August 2022
Great to work for, very positive experience, lots of useful and constructive feedback and always pay on time.
Mel M, Music Author, August 2022
Highly professional publishing company who are both forward looking and full of encouragement. Zigzag are thorough in all their work and as an author one feels properly supported.
Justin W, Music Author, August 2022
Excellent communication and feedback, and very nice people to work with.
Thomas B, English Author, August 2022
It's lovely to have some of my work published with you.
Sarah H, English Author, August 2022
I have found the support during the process and clarity of communication excellent.
Rebecca W, English Author, August 2022
Always helpful and focused on producing good quality materials.
Lyn L, English Author, August 2022
Collaborative, professional working relationship.
Jacqueline H, English Author, August 2022
Very supportive and patient.
Gillian S, English Author, August 2022
Friendly, encouraging and calm editors are a pleasure to work with.
Edna H, English Author, August 2022
It is easy, straightforward, fuss-free.
Dalene W, English Author, August 2022
Excellent and timely communications, really helpful administrative team, overall positive experience.
Chloe T, English Author, August 2022
Supportive editor. Easy communication.
Rachael C, Drama Author, August 2022
Great and constructive feedback. Good at giving deadlines to work to. Very friendly whenever I have been in contact.
Helen H, Drama Author, August 2022
Very positive and supportive.
Anne L, Drama Author, August 2022
I have found ZigZag Education to be a very well-organised company to work for - including marketing my publications.
Tony E, English Author, August 2022
My editor has been AMAZING.
James H, Science Author, August 2022
Excellent experience working with ZigZag.
Nida K, Science Author, August 2022
Accommodating and easy to work with.
Rowena M, Science Author, August 2022
Always excellent support.
Mark S, Science Author, August 2022
Prompt contact with staff. Lots of different ideas for resource.
Laura R, Science Author, August 2022
Good liaison with Frankie and being kept informed at the relevant stages of the publication process. Any queries were dealt with quickly and effectively.
Ian W, Science Author, August 2022
I always enjoy the creative process of working alongside ZigZag. The support is excellent.
Glyn K, Science Author, August 2022
Feedback is timely, comprehensive and always very useful in helping to improve my work.
Christopher W, Science Author, August 2022
Excellent communication & support.
Amy A, Science Author, August 2022
Very conscientious staff.
Sade A, Law Author, August 2022
Excellent support & guidance.
Peter S, Law Author, August 2022
[My editor] has been extremely helpful both in terms of motivation and editing/analysis of my work in criminology.
Janine L, Law Author, August 2022
Very supportive, clear communication.
Michelle D, Health and Social Care Author, August 2022
Have really enjoyed working with ZigZag - the publication was fun to write and the support was there if needed. Liked how you were provided with exemplar material as a guide - this proved really useful. Have learnt a lot too regarding copyright etc. ZigZag have also successfully recognised personal achievements which is rewarding, particularly for new publishers.
Michelle D, Travel and Tourism Author, August 2021
Excellent communication and feedback.
Nafeesah M, Sociology Author, August 2021
Always found the comments from staff on my draft resources/ articles valuable and detailed leading to improvement. Also been very impressed at how my drafts have been turned into the finalised work through layout, inclusion of illustrations and checking.
Derek O, ICT Author, August 2021
It's been a pleasure creating resources for ZigZag, as there is good support, peer reviews and only the essential bureaucracy. I think the main strength of your publication model is the ability to create resources quickly, with peer reviewing and a minimum of bureaucracy.
Peter C, ICT Author, August 2021
Very good feedback, helpful at every stage of the process. An excellent publisher to work with.
Paul S, ICT Author, August 2021
Always excellent.
Paul M, ICT Author, August 2021
Excellent feedback and editing processes.
Ian D, ICT Author, August 2021
Superb company - clear communication, always professional, the briefs are very clear. Expectations and publication briefs are clear and reasonable, and I trust the products thanks to rigorous checking.
Daniel M, ICT Author, August 2021
You do exactly what you say you would. I trust you and that counts for a lot.
Chris S, ICT Author, August 2021
Friendly and helpful staff. Great feedback when preparing resources.
Laura R, Science Author, August 2021
Good support from the team and quick turnarounds on getting the resource finalised. Freedom within the brief to bring in my own ideas.
Ian W, Science Author, August 2021
Excellent communication.
Katy E, Psychology Author, August 2021
Efficient and helpful.
Claire N, Psychology Author, August 2021
Clear communication, excellent support throughout.
Anita F, PE Author, August 2021
Always been very supportive and helpful. I couldn't have asked for a better editor.
Lisa W, Health and Social Care Author, August 2021
Very professional and always available.
Elizabeth C, Health and Social Care Author, August 2021
100% positive experience.
Mel M, Music Author, August 2021
Always a positive and professional experience.
Justin W, Music Author, August 2021
I have really enjoyed my first attempts at working with Zigzag and would particularly like to thank Kaye, who has supported and advised me clearly and always communicates in a timely fashion to any questions I might have. She has made the process of getting my first two resources published an enjoyable one.
Andrew M, Music Author, August 2021
Helpful/constructive information, regular communication.
Ben W, History Author, August 2021
I have found Zigzag Education to be an excellent company to work with.
Tony E, English Author, August 2021
Excellent communication and thorough feedback!
Thomas B, English Author, August 2021
Zigzag have always been supportive throughout the writing and editing process.
Therese K, English Author, August 2021
Thanks for all your support and positive feedback.
Richard L, English Author, August 2021
You gave me my start in educational writing - I am so grateful!
Julia C, English Author, August 2021
Excellent editor and the opportunity to start writing resources/educational writing career.
Helen D, English Author, August 2021
Really supportive editors.
Francesca D, English Author, August 2021
Staff are always very helpful.
Edna H, English Author, August 2021
Professional and prompt with replies.
Dalene W, English Author, August 2021
Good support during writing and editing process.
Carmina M, English Author, August 2021
The team have always been ace at communicating and supporting my work on resources.
Alison Powell, English Author, August 2021
Zigzag have been incredibly thorough and supportive when I created my first document with them - a real pleasure!
Alice P, English Author, August 2021
Always supportive and lovely.
Siobhan F, Drama Author, August 2021
Very easy to work with - thank you!
Kayleigh Q, Drama Author, August 2021
Good communication. Nice publication.
John O, Drama Author, August 2021
Always positive and quick to communicate. Love writing for Zigzag!
Helen H, Drama Author, August 2021
Supportive and comprehensive feedback as the resource progresses.
Julia W, Business Author, August 2021
I enjoy the feedback and support. These are robust but not unkind, and give me confidence to move forward.
Karen S, Media Studies Author, August 2021
Excellent service (editing, proofreading, etc.) and good royalties.
Karen M, Media Studies Author, August 2021
Brilliant team to work with! I have never had an issue with writing publications and have felt supported all the way.
Helen H, Media Studies Author, August 2021
Really supportive and friendly.
Summa W, DT Author, August 2021
Very professional and flexible.
Carlos S, MFL Author, August 2021
The writer can concentrate solely on producing the material - all the tiresome administration etc. is taken away.
Nathaniel K, MFL Author, August 2021
Always approachable, professional and helpful.
Jane B, MFL Author, August 2021
Very efficient editors and helpful feedback. Communication is exemplary and support available whenever necessary.
Emma S, MFL Author, August 2021
Always great to work with ZigZag.
Vicky R, MFL Author, August 2021
It's always a pleasure to work with the amazing team.
Laura C, MFL Author, August 2021
Working with ZigZag has always been very positive and rewarding.
Brendan P, MFL Author, August 2021
Very friendly and professional.
Ray V, MFL Author, August 2021
I enjoyed working with my editor. I got lots of help and advice. Writing for a publisher is a rewarding experience.
Maria S, MFL Author, August 2021
Very helpful and friendly staff. Make writers feel good and valued.
Dominique E, MFL Author, August 2021
Always supportive and ready to help.
Cathy N, MFL Author, August 2021
Excellent on all accounts.
Stephanie F, MFL Author, August 2021
Communication, support, advice are great and positive, contributing effectively to the success of the resource.
Carmen G M, MFL Author, August 2021
Clear instructions from Editor, friendly approach and transparent admin.
Antonio M, MFL Author, August 2021
Thorough and professional.
Sheila J, Music Author, August 2020
Really detailed editorial feedback has helped enormously with my work on exam-specific resources, and formatting of my resources always makes my work look great. I love working with Zigzag.
Louise C, Music Author, August 2020
I am very pleased with the support that I have received - I love working with Zigzag.
Dan T, English Author, August 2020
I find Kaye (English editor) very helpful and supportive. I am impressed with the formatting and presentation of the final products.
Susannah W, English Author, August 2020
Excellent support and communication throughout. I found it very positive experience. The English team are fantastic: knowledgeable but also take interest in my subject expertise.
Sophie R, English Author, August 2020
I have found Zigzag a very efficient company to work for. I also like the way that ongoing royalties can be monitored by authors!
Tony E, English Author, August 2020
Great feedback and commitment to learning at Zigzag Education.
Thomas B, English Author, August 2020
Zigzag are helpful and courteous in all interactions.
Therese K, English Author, August 2020
Good working relationships with everyone. I think the formatters are marvellous.
Stephan L, English Author, August 2020
Thanks for your support this year.
Rose P, English Author, August 2020
Thank for your support over the years.
Richard L, English Author, August 2020
Very supportive.
Rebecca S, English Author, August 2020
Very efficient team.
Rachel M, English Author, August 2020
It continues to be a professional and supportive organisation.
Polly B, English Author, August 2020
I have left teaching in 2015 and it is wonderful to see that the resources I created are still wanted by teachers. I'm grateful to Zigzag for this experience.
Phillippa B, English Author, August 2020
A positive relationship of many years, thank you.
Michael O, English Author, August 2020
Thank you - I've enjoyed working with Zigzag.
Melanie C, English Author, August 2020
All very positive and helpful, thank you.
Lyn L, English Author, August 2020
Zigzag's communication with its authors is crisp and clear.
Julia C, English Author, August 2020
I love working for Zigzag!
Jennifer S, English Author, August 2020
Really helpful and useful feedback given. Positive comments provided also to encourage. Timeframes are realistic and also flexible too.
Helen D, English Author, August 2020
I love working with you.
Francesca D, English Author, August 2020
Very friendly, patient staff who keep in touch and offer practical suggestions on how to improve.
Edna H, English Author, August 2020
Great - Really helpful during lockdown.
Amanda J, English Author, August 2020
Excellent communication and suggestions for improvement of resources.
Aliss L, English Author, August 2020
Brilliant! Stephanie was always friendly, professional, supportive and very helpful in every way. It was great working with her.
Melanie N, MFL Author, August 2020
Very professional, knowledgeable and friendly team. Great level of support! Thank you very much!
Itziar S, MFL Author, August 2020
Always been productive and professional.
Imogen S, MFL Author, August 2020
Helpful and detailed support available if required.
Nathaniel K, MFL Author, August 2020
Really helpful - always on hand to update progress.
Jane B, MFL Author, August 2020
It is most rewarding to produce work that makes the understanding of the material easier for students.
Heike R, MFL Author, August 2020
Excellent liaison and efficient feedback and tips to make the resource more accessible.
Emma S, MFL Author, August 2020
Very happy with editors, proofreaders and all members of staff!
Laura C, MFL Author, August 2020
Very positive, helpful.
Ray V, MFL Author, August 2020
Very good. I am always kept fully informed.
Edward W, MFL Author, August 2020
Always friendly and efficient.
Dominique E, MFL Author, August 2020
Always quick to get back and friendly service.
Michael D, MFL Author, August 2020
You have been supportive and helpful throughout my dealings with you. Stay as you are!
Peter S, Law Author, August 2020
Prompt feedback and worthwhile and well considered suggestions.
Louise W, Science Author, August 2020
Great communication and support, flexibility with deadlines and encouragement about the quality of my resources.
Naomi H, Science Author, August 2020
Very helpful staff. When I was producing my resource, I was in close contact with the staff who were quick to advise me.
Laura R, Science Author, August 2020
Always enjoy working with Zigzag; easy, friendly and professional.
Glyn K, Science Author, August 2020
Regular contact and suggestions for improvements is much appreciated.
Christopher W, Science Author, August 2020
Strong lines of communication established and maintained.
Ade H, Science Author, August 2020
Love working with Zigzag. Professional and open to ideas.
Karen P, RS Author, August 2020
Very happy memories of excellent support throughout the whole process.
Andrew R, Philosophy Author, August 2020
Communication is amazing, everyone I've worked or spoken with has been brilliant and really supportive.
Helen P, Media Studies Author, August 2020
Proofreading was good, clear and helpful.
Diane M, Media Studies Author, August 2020
I am very much enjoying this experience.
Fiona K, Film Studies Author, August 2020
Very good support and great feedback for my work.
Lloyd A, DT Author, August 2020
A great working relationship with my editor. A pleasure working with Zigzag Education!
Ruth P, Art Author, August 2020
I have enjoyed all the work. It's been great.
Cleo S, Psychology Author, August 2020
Great support from Adam, helpful and prompt in giving feedback and advice.
Kimberley N, PE Author, August 2020
Very positive email relationship with Tony Hancy.
Bob H, Business Author, August 2019
Sam was very helpful indeed.
Peter C, Maths Author, August 2019
Really helpful to work with an editor with great knowledge of my subject.
Verity B, Geography Author, August 2019
Tony is a brilliant editor, has been dedicated and has a good overall sense of where my resources need to go.
Leanne M, Geography Author, August 2019
Very supportive editor! Really positive experience throughout!
Rachael C, Drama Author, August 2019
Gabi is absolutely brilliant – extremely helpful and very supportive. All editing, etc. is to a very high standard with great attention to detail.
Louise H, Drama Author, August 2019
You are brilliant, so supportive and personable.
Josie C, Drama Author, August 2019
Feedback is always concise and honest. I trust the team to use their own subject knowledge to question whether something needs changing. After four years of writing for ZigZag Education they haven't let me down.
Helen H, Drama Author, August 2019
Always very helpful.
Rachel C, Classics Author, August 2019
I am perfectly happy.
Luciann H, Classics Author, August 2019
Very professional and friendly approach. Constant support with extremely useful feedback.
Itziar S, MFL Author, August 2019
Always constructive and useful.
Imogen S, MFL Author, August 2019
Stephanie is a pleasure to work with! Quick at replying to emails and doubts.
Carlos A, MFL Author, August 2019
Very positive – good, helpful feedback and guidance was prompt and helpful – thank you!
Emma S, MFL Author, August 2019
Very supportive and good experience.
Caridad O, MFL Author, August 2019
Very positive, supportive and willing to adapt to deadlines.
Suzanne Z, MFL Author, August 2019
Nice to work with all the team!
Laura C, MFL Author, August 2019
Positive and friendly.
Ray V, MFL Author, August 2019
The work with ZigZag Education helped me to improve my writing style.
Maria S, MFL Author, August 2019
All staff are helpful, approachable and understanding.
Kirsten H, MFL Author, August 2019
Very much enjoy my communications with Stephanie.
Janine T, MFL Author, August 2019
I'm always kept fully informed. Proofreading is very thorough.
Edward W, MFL Author, August 2019
It is easy to work with ZigZag because there is a lot of flexibility. I also like the feedback which is always helpful and professional and points out things I have not seen myself!
Francoise A, MFL Author, August 2019
Excellent. Great support, qualified and friendly staff. Very professional.
Dominique E, MFL Author, August 2019
Always enjoy working with you and appreciate the professionalism of your support.
Cathy N, MFL Author, August 2019
Excellent.
Stephanie F, MFL Author, August 2019
Always excellent.
Rut B, MFL Author, August 2019
It was a very positive experience working with Stephanie in MFL – she was very helpful and gave good advice.
Eleanor M, MFL Author, August 2019
Lovely people. Great communication.
Clare P, MFL Author, August 2019
Good working relationships – supportive and patient.
Carol W, MFL Author, August 2019
I remain very happy with all aspects of our working relationship.
Richard L, ICT Author, August 2019
I have always enjoyed working with ZigZag as communications are both timely and appropriate.
Peter C, ICT Author, August 2019
Positive about ideas for the resource and good advice and feedback to make improvements.
Matthew J, ICT Author, August 2019
Enjoyed working with ZigZag in previous years and hope to do so again.
Craig J, ICT Author, August 2019
I've been very impressed by the rigorous reviewing and editing processes. The formatting and proofreading processes have been especially thorough too. I'm proud to have work published by ZigZag Education.
Nicholas F, Science Author, August 2019
Working with ZigZag has been great, the process was smooth and I am happy with the quality of the resources generated.
Philip S, Science Author, August 2019
It's been a pleasure having my work published with you.
Ade H, Science Author, August 2019
I have found the working relationships excellent. Easy, helpful and prompt.
Glyn K, Science Author, August 2019
Excellent communication, helpful feedback.
Christopher W, Science Author, August 2019
All contact has been constructive and supportive, with clear guidelines. The flexibility regarding submission dates has been great.
Lisa W, Health and Social Care Author, August 2019
Excellent, I am really happy.
Elizabeth C, Health and Social Care Author, August 2019
Competent, understanding editors.
David L, Health and Social Care Author, August 2019
Excellent communication.
Rebecca M, Psychology Author, August 2019
Helpful and efficient.
Claire N, Psychology Author, August 2019
Excellent communication.
Aaron D, PE Author, August 2019
I am really enjoying working with ZigZag Education. I like having a say in the content of each resource and I absolutely love writing them to very reasonable deadlines.
Fiona K, Film Studies Author, August 2019
I have very happy memories of working with you. Thank you.
Andrew R, Philosophy Author, August 2019
Excellent communication, professional development of my resources. Love working with ZigZag.
Karen P, RS Author, August 2019
Regular payments – keep up the good work.
Gary B, RS Author, August 2019
I have felt the working relationship with the ZigZag editor has been generally strong and extremely supportive.
Christian P, RS Author, August 2019
Really positive working with colleague for 2021 set product pack this year.
James C, Media Studies Author, August 2019
It's always been a brilliant experience writing resources – I have felt really supported over the whole process.
Helen P, Media Studies Author, August 2019
Great communication with my editor.
Ruth P, Art Author, August 2019
Very good. I like the way that ZigZag gets teachers to review resources and send the reviews to authors – nice to get feedback!
Tony E, English Author, August 2019
Communication and critical feedback are of the highest standard. The tone is very supportive and my editor shows a strong knowledge of her subject.
Thomas B, English Author, August 2019
I love working with ZigZag and always have a positive experience. You are a brilliant company to work for!
Jennifer S, English Author, August 2019
Positive and patient editors focussed on problem-solving and suggesting useful improvements to create the best resource possible; a joy to work with.
Edna H, English Author, August 2019
Excellent!
Sade A, Law Author, August 2019
Very supportive and encouraging.
Peter S, Law Author, August 2019
Always professional and supportive.
David H, Law Author, August 2019
Well organised and efficient staff team.
Barry L, DT Author, August 2019
Good communication and some helpful suggestions to improve the resources.
Richard C, Maths Author, August 2018
Very thorough review comments to improve and focus my resources and clear up any ambiguities. Quick email responses from Chris Cutler - very supportive.
Sue W, Computer Science/ICT Author, August 2018
Very positive, supportive and thorough. For a new author like myself it made the whole process very straightforward.
Paul S, Computer Science/ICT Author, August 2018
I've always enjoyed an excellent working relationship with Zigzag, who are able to produce quality resources with a minimum of bureaucracy.
Peter C, Computer Science/ICT Author, August 2018
I am very pleased and feel pretty lucky on the working relationship with Stephanie and the MFL team. They are extremely professional, knowledgeable and supportive.
Itziar S, MFL Author, August 2018
Helpful editor - tips given readily and in great detail.
Emma S, MFL Author, August 2018
Excellent communication with editor...including prompt responses and helpful suggestions.
Adele E, MFL Author, August 2018
I enjoyed working with the editor and I felt supported by her.
Caridad O, MFL Author, August 2018
It is always a pleasure working with Zigzag. Communication is always clear and I always feel valued and supported.
Suzanne Z, MFL Author, August 2018
It is a pleasure to work with Zigzag and the formatters do an excellent job.
Laura C, MFL Author, August 2018
I love working for Zigzag Education. Thanks for all the help from the editor.
Maria S, MFL Author, August 2018
Helpful and supportive staff, clear expectations and instructions.
Kirsten H, MFL Author, August 2018
Everyone working at Zigzag is friendly and helpful. Thank you to Stephanie for all her help and constructive comments and to Ellena for great formatting etc. It is very much appreciated by me. I have been so happy working with Zigzag over the years. Your encouragements and enthusiasm always make me want to write more resources although I keep telling myself "This is the last one!".
Dominique E, MFL Author, August 2018
I really enjoyed working on my Spanish A Level resource last year and I appreciate the constant support from Stephanie and the rest of the team. I would love to repeat the experience again.
Fernando R, MFL Author, August 2018
Stephanie Spurr is excellent: a good communicator, she is knowledgeable and encouraging.
Stephanie F, MFL Author, August 2018
Very supportive and a pleasure to work with.
Sue C, Media Studies Author, August 2018
Working with Zigzag Education has been a very positive experience. My editor's clear instruction has been a great help in my writing the resource, and I hope to have the opportunity to work with your organisation again.
Ruth P, Art Author, August 2018
Zigzag, as an organisation, is growing into a well known and highly reputable education publisher. I am very pleased to be part of its early stage and development. The expectations for the presentation and content has improved vastly over time. Support is even more robust.
Sheila J, Music Author, August 2018
Very enjoyable working experience with lots of help and advice when needed.
Mel M, Music Author, August 2018
The whole process has been highly professional, well organised and smooth.
Justin W, Music Author, August 2018
Good relationship with staff who are positive, easy and clear
Emma O, English Author, August 2018
Everything's been great, thank you. Excellent communication and support, clear constructive comments.
Ray C, English Author, August 2018
Transparent contact and lots of information.
Emma K, English Author, August 2018
The feedback I have received...has been unfailingly thorough and constructive. The working relationship is very positive.
Thomas B, English Author, August 2018
Thank you for all your support. Excellent communication and very helpful feedback.
Ruth M, English Author, August 2018
Quick responses to all queries sent to my editor. Helpful guidance at every step in the process.
Lucy M, English Author, August 2018
Invariably clear, helpful feedback from Zigzag - thank you!
Melanie C, English Author, August 2018
I have thoroughly enjoyed working with ZigZag and pleased to continue writing for you.
Jennifer S, English Author, August 2018
I find Zigzag a fair and efficient publisher who know their market well.
Michael O, English Author, August 2018
Helpful and understanding editors
Edna H, English Author, August 2018
Good working relationship...Encouraging, sensible and supportive Reviser's comments
Craig B, English Author, August 2018
Fantastic level of support from editors...could not do it without them.
Sara M, Media Studies Author, August 2018
Excellent support. Good communication. Lots of patience!
Gillian S, English Author, August 2018
Excellent and patient
Mary M, English Author, August 2018
Very helpful and encouraging.
Anthony B, English Author, August 2018
As ever the advice and support has been exceptional and the openness to discussion makes it a very positive experience.
Sally-Ann G, English Author, August 2018
I really enjoy writing for Zigzag. They are professional and have an excellent reputation among teachers. The royalties are also generous.
Karen P, RS Author, August 2018
I love working with ZigZag! Gabi Turner is professional, prompt and knowledgeable. I have enjoyed working with her again this year, thank you.
Evie H, Drama Author, August 2018
Fantastic formatting and editing. Very friendly service.
Helen H, Drama Author, August 2018
Fantastic company to write for, very supportive and constructive during the writing process.
Kayleigh Q, Drama Author, August 2018
Excellent editorial support, makes the process a pleasure.
Josie C, Drama Author, August 2018
Zigzag Geography department have been incredibly supportive in publishing my resources for a number of years now. It has been an excellent bonus getting my royalty cheque each October.
Alistair L, Geography Author, August 2018
Has always been excellent and I was very pleased to work with you for a number of years. Thank you for your support.
Catherine R, Health & Social Care Author, August 2018
I have been particularly impressed by the rigour of the whole process, together with the formatting and detailed proofreading. The support and guidance provided have been excellent too.
Nicholas F, Science Author, August 2018
Great, we are supported to create resources we find interesting and useful. Good formatting of resources.
Bethany T, Science Author, August 2018
Tony Hancy is a brilliant editor and knows how I work well which makes it easier when we communicate.
Leanne M, Geography Author, August 2017
Excellent updates and communications from you, and very friendly and positive.
Ray C, English Author, August 2017
Communication is excellent. Feedback is always constructive and specific, always challenging me to create better and better work.
Giles G, English Author, August 2017
I have always found ZigZag staff to be supportive, helpful and encouraging throughout every stage of the process. I feel that current model works well.
Therese Kenney, English Author, August 2017
Fantastic support throughout...I learnt a great deal from working with ZigZag and was delighted with my first published resource.
Sally-Ann G, English Author, August 2017
Fantastic! Very detailed and helpful feedback. Excellent communication throughout. Attentive proofreading and effective formatting.
Ruth M, English Author, August 2017
Gabi is an excellent editor, very helpful and clear in her advice.
Ruth H, English/Drama Author, August 2017
Excellent editing. Really detailed - and patient
Melanie C, English Author, August 2017
I've enjoyed working for ZigZag and hope to do so again in the future. All the staff are very helpful and professional.
David R, English Author, August 2017
The team at ZigZag are endlessly patient and supportive.
Alison P, English Author, August 2017
Love working with Stephanie and Gabi, they are both very helpful and supportive.
Felicitas R, MFL Author, August 2017
Very professional and constructive. ZigZag has put a lot of faith in me and I appreciate that.
Imogen S, MFL Author, August 2017
Stephanie Spurr, the MFL editor, is very friendly, supportive and professional.
Itziar S, MFL Author, August 2017
Everybody has been available at all times to chat through issues and suggestions. I have had some great feedback. Thank you.
Jane B, MFL Author, August 2017
I've been really impressed with how well resources are presented. The whole process is very smooth and straightforward.
Claire B, MFL Author, August 2017
I am very proud and glad of working with ZigZag Education.
Laura C, MFL Author, August 2017
You continue to be efficient, understanding and helpful.
David P, MFL Author, August 2017
I enjoyed working with you. Without the help of the editor I would not have been able to produce this booklet.
Maria W, MFL Author, August 2017
Very supportive in every way, very understanding of teacher workload issues.
Kirsten H, MFL Author, August 2017
Friendly, helpful communication, fast response to queries.
Glynis R, MFL Author, August 2017
I have found it a pleasure to collaborate with Stephanie and Natasha A. Very supportive and helpful.
Janine T MFL Author, August 2017
The usual helpful and patient treatment; plus good advice and valuable sensitive feedback. Resources look great! Thank you!
Martine Hazell, MFL Author, August 2017
Everyone is friendly and gives positive and helpful feedback. Brilliant support this year from Stephanie Spurr. The formatting is always done to a high standard also.
Dominique E, MFL Author, August 2017
Always happy with any contacts made with you. Support during writing process is invaluable and encouraging.
Cathy N, MFL Author, August 2017
Professional relationship, high standards.
Alison R, MFL Author, August 2017
I find everyone very supportive and like the high standards you insist on
Suzanne M, MFL Author, August 2017
The languages team led by Stephanie Spurr is excellent in all respects.
Stephanie F, MFL Author, August 2017
Gabi is fantastic! I really enjoy working with her; she is professional, prompt and her feedback/suggestions inspire me to continue writing.
Evie H, Drama Author, August 2017
Gabi has been excellent to deal with over email - great feedback and very positive.
Lucy B, Drama Author, August 2017
Gabi was a fantastic person to work with on this project. She was extremely helpful, supportive and offered useful and constructive feedback throughout the process to ensure the resource was completed to a high standard.
Kayleigh Q, Drama Author, August 2017
Fantastic editorial support. Very helpful, constructive and efficient. Please keep in touch!
Josie C, Drama Author, August 2017
Swift communication and questions answered promptly.
John O, Drama Author, August 2017
Communication has generally been very good and I feel I have been well supported along the way to produce the resources.
Jason G, PE Author, August 2017
I've enjoyed working with ZigZag where bureaucracy is minimal and it is easy to make contact/get advice from the editor.
Peter C, ICT/Computer Science Author, August 2017
I have always enjoyed working with ZigZag. Whenever I email you I normally get a speedy and helpful response.
Craig J, Computer Science Author, August 2017
Chris has been great to work with. So helpful and supportive.
Alexander B, Computer Science Author, August 2017
Very good. Communication is generally very quick and questions answered thoroughly.
Sue W, Computer Science Author, August 2017
Chris my editor is great. He is very supportive and easy to work with.
Sarah L, Computer Science Author, August 2017
Very happy with our working relationship including, increasingly, your patience.
Richard L, Computer Science Author, August 2017
Fantastic, very supportive and patient.
Elizabeth C, Health & Social Care author, August 2017
Produced three resources this year and have enjoyed working with ZigZag Education very much.
Rebecca M, Psychology author, August 2017
Very good feedback and supporting relationship.
Celia G, History author, August 2017
Quality of the resources produced and the proofreading process all excellent. Support from editor and great suggestions.
James S, History author, August 2017
Good communication, much more sensitive to work/life balance.
Philip U, Business author, August 2016
Good working relationship...with Sam F. Fine attention to detail, which keeps me on my toes!
Charles T, Classics author, August 2016
Chris is very good at keeping me informed with developments.
Simon G, DT author, August 2016
You have been brilliant.
James W, DT author, August 2016
The transition from rough outline to completed product is easy and well guided by the ZZ staff.
Ivan R, DT author, August 2016
Great communication. Love being offered the opportunity to review new resources.
Evie H, Media Studies author, August 2016
Support and working with Sam Francis. He is brill!
Daniel M, Media Studies author, August 2016
Always fantastic support from all concerned. Thank you.
Andrew R, Philosophy author, August 2016
Always constructive, pleasant and helpful.
Rosamund B, RS author, August 2016
Excellent communication and personal attention.
Philip J, Sociology author, August 2016
A thoroughly enjoyable and worthwhile project. Adam Howells and the ZZ team have been a pleasure to collaborate with.
Peter K, PE author, August 2016
Good support, knowledge and understanding during the creating and refining process.
Matthew H, PE author, August 2016
Jenny was wonderful. Very positive and pleasant to work with. The document brief was very clear. I felt very well supported. Feedback was very clear and helpful.
Emma O, Music author, August 2016
Jenny Hooton is absolutely superb to work with
Roger B, Music author, August 2016
I have found the whole experience- choosing a topic, getting started, deadlines, reviews/revisions, seeing formatted copy - extremely satisfying and rewarding. My editor is brilliant and I look forward to another year with ZZ.
Priscilla C, Music author, August 2016
Very thorough and useful help and guidance.
Martin T, Music author, August 2016
Working with Jennifer and all the team at ZZ is always a pleasure, and a positive and rewarding experience. I'm looking forward to my next resource!
Louise W, Music author, August 2016
Communication was very professional, and made work easier and more efficient
Francisco G, Spanish author, August 2016
I am glad that the MFL editors are so knowledgeable, supportive and friendly. The feedback provided is really useful and it helps to improve the resources.
Itziar S, Spanish author, August 2016
I am very happy with the work of proofreaders, editors and all the team.
Laura C, Spanish author, August 2016
Big, big thank you to the PMN people...as ever, a patient, diligent and thorough team of supportive and friendly experts!
Martine H, French author, August 2016
Everyone is always friendly and supportive and positive. Receiving awards was a real treat!
Dominique E, French author, August 2016
A thoroughly helpful, professional approach throughout the process.
Clare K, French author, August 2016
Always extremely happy with the working relationship and the friendly and helpful people at ZZ.
Cathy N, French author, August 2016
Impressed by the care taken when proof reading. Always helpful and encouraging even when I've felt like giving up!
Alison R, French author, August 2016
Fabulous team. Great communication.
Clare P, MFL author, August 2016
Very good, really liked the printed copy of my final resource. Always easy to contact.
Sue W, ICT author, August 2016
The editor...I communicate with is excellent.
Sarah L, Computer Science author, August 2016
Helpful, constructive, timely - it's a positive working relationship I'm eager to continue.
Richard L, Computer Science author, August 2016
It's a pleasure creating resources for ZZ as peer reviewing assures a good standard and the publishing of the documents are very professional.
Peter C, Computer Science author, August 2016
Always a pleasure working with Chris. Thank you.
Paul M, ICT author, August 2016
Always excellent communications.
David W, ICT author, August 2016
I have enjoyed working with ZZ and every time I have been in contact with the team I have been impressed by how friendly and professional they are. Thank you for the opportunity! I really like the new 'royalty estimate' part on the Publishmenow dashboard- gives me something to look forward to each October!
Craig J, ICT author, August 2016
Excellent support from editor.
Alexander B, ICT author, August 2016
The process runs very smoothly.
Joanna C, Tutor Time Activities author, August 2016
Really helpful staff thanks.
Morag H, Psychology author, August 2016
Excellent support and communication.
Peter S, Law author, August 2016
Always professional, helpful and positive.
David H, Law author, August 2016
Keep up the good work.
John H, History author, August 2016
Great communication and help.
Dan T, Government & Politics author, August 2016
Many thanks for all your help.
Katy B, Health & Social Care author, August 2016
Excellent
Elizabeth C, Health & Social Care author, August 2016
Very happy! Great job!
Leanne Moses, Geography author, August 2016
Exceptionally positive - good working relationship.
Claire E, Geography author, August 2016
Communication is very good and I have been pleased with positive, constructive criticism. I have also been delighted to receive 2 gold awards which I had not expected!
Tamara B, English author, August 2016
V professional and clearly expressed process of producing a resource.
Jane R, English author, August 2016
This has been a really positive experience and I look forward to starting new projects this year
Claire G, English author, August 2016
Thank you for all the excellent support over this past year.
Rebecca S, English author, August 2016
Very quick responses to e mails and queries. Clear and concise advice was given to me when needed and I was very touched by the gift I received as a new author.
Antonia E, English author, August 2016
Advice is always clear, positive and helpfully critical. Thank you!
Melanie C, English author, August 2016
Excellent support throughout the process.
Lucy M, English author, August 2016
I have had a fantastic experience working with ZZ over the past year. I hope to produce another resource soon.
Emma G, English author, August 2016
I enjoy our working relationship. It's positive and proactive.
David R, English author, August 2016
Excellent proofreading facilities. Staff always demonstrate great knowledge of the texts in literature.
Carmina M, English author, August 2016
Excellent, always responsive and helpful.
Anthony B, English author, August 2016
Friendly and efficient
Steve B, Drama author, August 2016
Excellent support and advice every step of the way.
Sara M, Media Studies author, August 2016
======= I am thrilled with how the resource looks and have had a great level of support throughout its production. Thanks.
Morag H, Psychology author, January 2016
Remains very good - always prompt on e-mail with responses to any queries.
Alistair L, Geography author, August 2015
Great support and help as usual
Adrienne H, Geography author, August 2015
Editing process and reviews very thorough
John B, Business and Economics author, August 2015
Brilliant. I have found the experience extremely satisfying and have felt totally supported and encouraged.
Andrew R, Philosophy author, August 2015
Good, regular contact. Always polite and positive.
Steven I, RS author, August 2015
It's been great, you have successfully published and marketed my publications.
Rosamund B, RS author, August 2015
Always easy to work with, great communication and support. Helpful resources on the website and in the author booklets to support the creation of resources.
Merrigan B, RS author, August 2015
Fantastic support!
Sue C, Media Studies author, August 2015
Excellent: very thorough, respectful and patient.
Peter A, Media Studies author, August 2015
Excellent firm. Keep on doing what you are.
Jonathon S, Media Studies author, August 2015
Excellent support from Sam Francis and many thanks for my outstanding Author Award.
Daniel M, Media Studies author, August 2015
Always positive, professional and pleasant.
Thomas J, SEN author, August 2015
Always friendly and enthusiastic.
Ogarth R, Care Homes author, August 2015
Very happy with the support and advice I receive from ZigZag.
Simon R, Government & Politics author, August 2015
It has always been excellent. I am grateful for all past opportunities.
Rene C, Government & Politics author, August 2015
Excellent! No problems! Very happy with the relationship.
Dan Taborda, Government & Politics author, August 2015
Quick and constructive feedback received on current project first draft.
Jeanine C, Health & Social Care author, August 2015
Excellent working relationship with you.
David H, Law author, August 2015
Excellent - very professional
Mark W, History author, August 2015
Very good, correspondence always relevant and speedy. Editing and formatting responses very good and thorough.
Jennifer A, History author, August 2015
Jennifer Hooton is very supportive and professional.
Roger B, Music author, August 2015
Superb team at ZigZag, especially Music Editor Jennifer who steers me in the right direction and has made my resources as popular as we can! Great finishing to all my resources too.
Louise W, Music author, August 2015
Excellent communication, excellent feedback and help given.
Jerome R, Music author, August 2015
Really impressed with ZigZag at every stage. My editor, Jennifer Hooton is fab.
Bryony J, Music author, August 2015
It is a pleasure to work with you. Thanks for all your advice and support.
Vicky R, Spanish author, August 2015
All positive. I feel you work very hard to get the best out of your authors.
Suzanne M, French author, August 2015
Extremely good. Excellent communication with Marika Gorbat and I was really pleased with the corrections done by the proofreader and the formatting done by Gabi. I feel encouraged to do more work for ZigZag. The new author award was a pleasure to receive and I feel valued by ZigZag Education.
Stephanie F, French author, August 2015
Marika has been most helpful and patient!
Roger M, German author, August 2015
I receive very good support from my editor Marika.
Ray V, German author, August 2015
Always good communication. I like the fact that I can check how my royalties are doing online.
Monica H, French, Spanish & English author, August 2015
As ever, my editing and commissioning team has been helpful, patient and cheerful in assisting me to develop and improve new resource ideas
Martine H, French author, August 2015
I have written 4 resources this year so far with ZigZag, you are all a great team!
Laura C, Spanish author, August 2015
All very positive - nice to get pen and mug. A nice touch!
Katharine W, German author, August 2015
I find your support invaluable, many thanks.
Fabienne L, French author, August 2015
As always, efficient, positive feedback, friendly & very professional. Thank you.
Dominique E, French author, August 2015
Excellent - professional, polite, swift and efficient.
Clare K, French author, August 2015
Always well-supported through every stage of the process, thank you.
Cathy N, French author, August 2015
Helpful, clear briefs and explanations/suggestions for improvement.
Carol W, French author, August 2015
I've enjoyed (and still enjoy) working with my editor: Marika - I've published two documents so far and I'm looking forward to publishing my third!
Caridad O, Spanish author, August 2015
It is a pleasure, as ever, to work with you! Keep up the good work!
Brendan P, Spanish author, August 2015
Always great to work with.
Alf H, Spanish author, August 2015
Really excellent - all my contacts with ZigZag have been positive, particularly with Emma Feloy.
Alan A, French author, August 2015
Very pleased with the company. Good support and good royalties. I very much enjoy working with ZigZag.
Mark S, Science author, August 2015
I find ZigZag efficient and a good publisher to work with.
Michael O, English author, August 2015
I have always been impressed by the level of support from ZigZag at all stages of the process of producing a resource.
Michael O, English author, August 2015
I really enjoy your highly supportive yet, where it's helpful, constructive criticism, thank you!
Melanie C, English author, August 2015
Working with Emma has been fantastic. Her responses are always prompt, detailed and incredibly helpful. I would happily work with her again.
Lucy H, English author, August 2015
Excellent support - friendly and constructive without being too pressured.
Joseph C, English author, August 2015
I have had an excellent working relationship with ZigZag, and especially Emma who has managed my contract and work. Fantastic. Absolutely could not be better!
Jennifer S, English author, August 2015
Very friendly and supportive.
Helen M, English author, August 2015
Constructive feedback given is helpful and informative, enabling the teacher to see the potential from a different perspective.
Eleanor G, English author, August 2015
Always helpful and very appreciative and supportive of authors.
Carmel W, English author, August 2015
Excellent communications with my editor. Regular updates on progress. Good support.
Simon G, DT author, August 2015
I'm especially happy with the formatting recently.
Richard L, Computer Science & ICT author, August 2015
Nothing but positives about ZigZag from my point of view.
Peter C, Computer Science & ICT author, August 2015
Working with ZigZag has always proven to be a positive experience and I look forward to working with ZigZag again.
Craig G, ICT author, August 2015
Chris has been extremely helpful and supportive throughout the process.
Alexander B, Computer Science & ICT author, August 2015
I have been really impressed by the communication and help of both Subject Editors and look forward to working with them again. I would like to contribute to ZigZag in the future, it has been a very positive experience and helped with [my] own personal professional development.
C Gibbons, English author, November 2015
As a first-time author for ZigZag, the support from Emma, Natasha and Megan has been greatly appreciated. There have been several issues along the way about which I needed clarification and Emma as editor has been excellent in her timely responses.
H Fram, English author, October 2015
ZigZag has provided a brilliant opportunity for me as a newly retired teacher to continue using my energy and experience. The guidance and support I have received from Jennifer Hooton has been professional, positive and encouraging.
Priscilla C, Music author, February 2015
Excellent in all aspects! You've always been a wonderful company to work with.
Alf H, MFL author, August 2014
As always, the relationship has been excellent. At all times Emma has been there for me, giving great support and advice with very prompt responses.
Vicky R, MFL author, August 2014
All very positive. Thank you. I really enjoy working with you and would like to do so for the foreseeable future.
Suzanne Z, MFL author, August 2014
Very polite, prompt emails and very constructive feedback.
Christine H, MFL author, August 2014
Very effective communication, quick response to queries, friendly staff.
Kirsten H, MFL author, August 2014
Editorial staff very encouraging and knowledgeable within specialist fields.
Janine T, MFL author, August 2014
It's been wonderful.
Neil J, MFL author, August 2014
Everyone (especially Emma Feloy) has been marvellous: supportive, patient and constructively critical.
Martine H, MFL author, August 2014
Overall it has been a very positive experience and Emma Feloy was very supportive and encouraging.
Laura M, MFL author, August 2014
I have been delighted with the relationship we have had - I was always replied to promptly when I had a question. Many thanks.
Fabienne L, MFL author, August 2014
Excellent relationship with Emma Feloy who always keeps in contact and offers invaluable advice. A pleasure to work with.
Alan A, MFL author, August 2014
I've always found communication to be friendly, easy and helpful.
Jill D, MFL author, August 2014
Excellent. Everyone is very friendly and helpful. I really enjoy writing resources for ZigZag.
Dominique E, MFL author, August 2014
Fantastic support during publication process. Thank you.
Cathy N, MFL author, August 2014
You made me feel like a proper author with my contribution important to you.
Gillian H, SEN author, August 2014
Comments from other teachers (i.e. customers) are always useful. I've definitely gained a great deal from them. The agony uncle/aunt idea is, I feel, a very positive step.
Kevin B, Sociology author, August 2014
Very good - close contact maintained. Royalties table on the dashboard is a welcome and motivating innovation.
David H, Law author, August 2014
Always very good. A very professional company.
Catherine R, Health & Social Care author, August 2014
Always professional.
Anselm M, History author, August 2014
Excellent communications and working relationships.
Andrew C, History author, August 2014
Jennifer Hooton is lovely to work with. She is always clear, precise, supportive and direct. I have enjoyed the 'mix' of writing styles from A Level resources to piano duet arrangements/carols.
Roger B, Music author, August 2014
There are very thorough reviewing and proofreading facilities in place. High quality resources are encouraged effectively. I have enjoyed my work with you.
Martin T, Music author, August 2014
Jennifer is a superb editor to work with...Advertising is obviously very effective as royalties are building up nicely! Formatting is always excellent.
Louise W, Music author, August 2014
Professional, consistent and reliable.
Rebecca W, Science author, August 2014
Super to work for.
Philippa C, Science author, August 2014
Helpful and informed suggestions; careful reading and checking against specification requirements; proofreading and formatting. All good.
Phil S, Science author, August 2014
You have a cheerful, friendly and efficient staff - it's always a pleasure to deal with them.
Mick H, English author, August 2014
I have always valued the encouragement and support received from ZigZag staff.
Michelle O, English author, August 2014
I really enjoyed working on my first publication with ZigZag and I felt totally supported. Samantha Cartmel was very helpful throughout the process and I look forward to working with ZigZag again very soon!
Jennifer S, English author, August 2014
Excellent communication and thorough editing/proofing. A pleasure to work with.
Bryony H, English author, August 2014
Excellent - kept informed and improving service all the time.
Alison C, English author, August 2014
Excellent, great feedback, excellent communication and notes.
Siobhan F, Drama author, August 2014
Always very clear and helpful when I get in touch.
Amy M, Geography author, August 2014
Excellent - always prompt in response and helpful when questioned.
Alistair L, Geography author, August 2014
Prompt response to any queries and helpful suggestions.
Adrienne H, Geography author, August 2014
Good regular communication.
Steven I, RS author, August 2014
Always very pleased with your professionalism.
Sally L, RS author, August 2014
You've always been thoroughly helpful and professional.
Rosamund B, RS author, August 2014
Relaxed/easy going/supportive.
Robert G, RS author, August 2014
Well organised and professional supportive but given lots of autonomy.
Merrigan B, RS author, August 2014
Always extremely efficient and helpful.
Janice V, RS author, August 2014
Very positive support and quick communication.
Andrew H, RS author, August 2014
I have been very impressed with the quality of the finished products, especially in terms of professional presentation.
Jenny S, Travel & Tourism author, August 2014
The website looks very professional and easy to navigate. The Educational Editor (Sam F) is always most professional and helpful. The new royalties feature seems a good idea.
Paul D, Philosophy author, August 2014
It has been a fantastic experience from beginning to end. All communication with you has been nothing other than supportive, friendly and positive.
Andrew R, Philosophy author, August 2014
I feel I have a good working relationship with Chris Cutler. He is very supportive and patient.
Trevor B, ICT author, August 2014
Great support and always helpful feedback on resources.
Sue C, Media Studies author, August 2014
Superb team at ZigZag.
Sean R, Media Studies author, August 2014
I have thoroughly enjoyed working with ZigZag, especially with Sam Francis. His support, advice and professionalism have been immeasurably helpful in my work.
Daniel M, Media Studies author, August 2014
[Our working relationship] couldn't be better.
Rene C, Government & Politics author, August 2014
Very clear communication and expectation.
Richard S, Economics author, August 2014
Working relationship very good, especially with Sam Francis.
Anthony B, Classics author, August 2014
Excellent in every way.
Seán H, Business Studies author, August 2014
In general the reviewer's comments are useful and perceptive. Also my contact at ZigZag Sam Francis is very well-informed about the AQA specification.
Keith C, Business Studies author, August 2014
I found the suggestions and support to be very helpful in ensuring that the final product came out as I intended - very good two-way communication, timely and supportive, very efficient.
William F, Mathematics author, August 2014
I have always enjoyed a positive, fruitful working relationship with ZigZag and...look forward to spending extended time developing new sets of Maths resources.
Ben C, Mathematics author, August 2014
It has been a privilege for me to work with Rachel, Debbie, Sam and everyone at ZigZag Education. The quality of the end product is fantastic. The advice and support is fabulous and very helpful. Many thanks.
Kirsten H, MFL author, August 2013
Very supportive and encouraging, especially when teachers 'workloads' are increasing exponentially year on year.
Andrew H, Religious Studies author, August 2013
This has been a fantastic experience. Sam Francis and team have been nothing other than helpful, positive and encouraging. We are already in progress with Volume 2 and in discussions over a new course. I thoroughly recommend ZigZag Education. Thank You.
Andrew R, Philosophy author, August 2013
Communications have been excellent with very prompt responses to my questions and the support I received always was useful and constructive.
Vicky R, MFL author, August 2013
Glad to still be getting royalties after such a long time.
Gill J, MFL author, August 2013
Very good. Debbie is my contact and I always find her supportive and helpful. She has made a number of interesting suggestions which I believe have enhanced the quality of the materials.
Alan A, MFL author, August 2013
Excellent communication throughout and a real understanding of the work pressures on teachers whilst they are writing resources. This flexibility really helped me when things were very busy at school.
Stephanie B, MFL author, August 2013
Good guidance and advice throughout the process. Very thorough. Thank you.
Karine H, MFL author, August 2013
Excellent support and feedback through peer reviews and also Sam Francis' guidance through peer review feedback.
Daniel M, Media Studies author, August 2013
ZigZag publishers are always 'on the ball'. They are always quick to respond and provide professional guidance.
Patrick D, ICT author, August 2013
I shall always be grateful for the opportunities you have given me to bring my work in front of a wider audience, and for the detailed attention you gave to the proof reading of lengthy and intricate texts.
Hugh N, History author, August 2013
Always very pleased with all contact with ZigZag. A very professional organisation.
Nicholas R, Geography author, August 2013
Samantha has been very supportive. Her vision for Go! Talk helped get it off the ground.
Jane S, English author, August 2013
Everyone I have dealt with at ZigZag has been excellent. Very helpful, understanding and offering superb advice and support in producing resources.
Emma G, English author, August 2013
Fantastic support from Samantha. Great feedback. Having 'help hours' when you call with queries is great.
Danielle R, English author, August 2013
Love the new pro-active 'resources wanted' sections in emails seeking reviews in my subject area - a great way to prompt us to think about resources we could adapt/create for you!
Beth K, English author, August 2013
I find the peer review and feedback extremely beneficial. I like to receive the instant feedback and support from S Cartmel.
Aliss L, English author, August 2013
I'm very happy with the positive, friendly communication with all staff and they know what they're talking about.
Mick H, English author, August 2013
I have enjoyed the 'process' of working with a publisher. The royalties are a nice surprise but the most rewarding part has been working with Sam!
Sarah H, Business Studies author, August 2013
Efficient, reliable and supportive. Thank you.
Dr Rebecca S, English author, November 2012
Sam Francis is first rate, supportive and actually listens to comments. I walk away feeling the resources reflect what I set out to achieve.
Ann B, Business Studies author, August 2012
A very professional and friendly company. Great to have a consistent person to liaise with. Very clear and supportive throughout entire process.
Merrigan B, Philosophy Author, August 2012
Thank you for your understanding of how teachers need to balance their college/school work against their work with ZigZag.
Melanie C-H, English author, November 2012
Good constructive feedback and support at each stage.
Stephen S, RS Author, August 2012
I like the genuine two-way mode I get with you. Elsewhere I'm working on a commission basis, but I feel I have more control over my packs with you.
Beth K, English author, November 2012
Good communications and high quality proof reading.
Sue E, Business Studies Author
Excellent in every respect.
René C, Politics Author
Lack of bureaucracy makes ZigZag a fast responding organisation to work for.
Peter C, ICT author, August 2012
Suggestions are always clear and constructively made. I've really enjoyed working with ZigZag. Thanks for all your support and guidance.
Craig J, ICT author, September 2011
I found the whole business of working with you a fulfilling, creative experience.
Gary O'B, History author, September 2011
Communications are excellent - clear, friendly, constructive without being picky. Reviews are helpful but it is always great that ZigZag staff discuss and measure what actually needs changing. Very pleased with our working relationship.
Karen B, English author, September 2011
Very pleased with ZigZag, particularly as they took on my suggestion to produce a flowchart for new authors giving them information on the publishing process.
Michael T, MFL author, September 2011
Loved working with Rachel; excellent, friendly support; great guidance and advice.
Nick S, History author, September 2011
I am impressed and have always recommended you as educational publishers of high standards. I am particularly grateful to Rachel Lawrence for her support, patience and professional manner. She is a real asset to ZigZag in my opinion.
Ruth B, Spanish author, September 2011
Always very professional with resources. Marketed extremely effectively.
Mark W, History author, September 2011
ZigZag Education have been patient, understanding and professional. The process from draft to publication is transparent and meticulous.
Sheila James, Music author, September 2011
Fantastic support, excellent finishing, making my resources more accessible for students and presenting them far better than I could as a teacher!
Louise W, Music author, September 2011
ZigZag are professional and make regular email contact. I am a busy Head of Department and enjoy seeing all the new developments.
Michael O, English author, September 2011
Very friendly communications and very prompt responses to my questions. I liked the fact that I was consulted frequently as my resources were nearing completion - I really felt that my input was respected - and the final versions of my resources have been wonderfully presented.
Christine H-K, German author, January 2011
Everyone is very thorough, helpful and willing to listen.
Bob C, English author, January 2011
I enjoy working with ZigZag very much. Staff are usually very quick at getting back to me and I have always received plenty of suggestions on things to improve and change in the resources. Final formatting and pictures included have been great - very pleased.
Alf H, Spanish author, January 2011
It was an affirmative experience which achieved the right balance between insisting on your way of doing things as a publisher, and my wish to put things across as I would have done in class. I thought it exceptionally helpful to have your guidance on drafts as they developed. I also thought that you were very patient when I decided at the 11th hour that I had to reorganise the whole work from start to finish.
Gary O, History author, January 2011
It has been very encouraging and a great professional development for me.
Jane E, Media Studies author, January 2011
I have enjoyed working with ZigZag very much. You know what you want, when you want it and are friendly and approachable. I like the way that ZigZag has embraced the new idea of recording poetry to be played in the classroom.
Philip B, Voice Artist/Actor, January 2011
I have enjoyed working with ZigZag Education because of their very friendly personal approach, helpful suggestions and guidance for resource improvement.
Sean H, Business Studies author, January 2011
The whole process was professionally and efficiently undertaken.
David H, Law author, October 2010
All comments and suggestions have been very helpful when developing the resources, ideas have been excellent. Communication has been extremely quick and all queries dealt with.
Aliss L, English author, March 2010
I am very pleased with the formatting and think the resources look great.
Jeanine C, Psychology author, March 2010
I'm very pleased with the formatting and addition of images. Excellent work.
Mark S, Biology author, March 2010
Once more, I am very pleased with the whole process. Thoroughly professional.
Karen B, English author, January 2010
I have been very impressed with ZigZag's meticulous attention to detail.
Elizabeth H, German examiner, December 2009
Awesome. Thank you very much for your editing - it works much better. Hope the [customers] like it and this will motivate me to produce some more books.
James W, DT author, December 2009
The finished product looks superb and a great credit to your publishing department.
Philip J, Health & Social Care author, November 2009
'Your team have done a first class job of making the books more attractive and appealing. Well done and thank you.'
Ian S, Careers author, September 2009
'I think the formatting [of my resource] looks amazing. I'm always impressed with ZigZag, especially in comparison with some other publishers!'
Sally W, Religious Studies author, September 2009
'A great experience: it is refreshing to be valued by professionals whose opinions are worthwhile.'
Gareth D, English author, January 2009
'I particularly like the peer review system as it gives the author unbiased feedback from people who have expressed an interest in their resource.'
James A, Geography author, January 2009
'You are an efficient and friendly organisation.'
Max K, French author, January 2009
'Support given has been first-class. ZigZag have made the whole process easy'
Roger H, History author, February 2008
'I have very much enjoyed working with ZigZag. I have spoken to both Neil and Debbie and they have been enthusiastic and encouraging about my ideas. The best thing is, you have listened to me and you seem to have time for me, though I'm sure you must be very busy people!'
Barbara G, Care Homes author, February 2008
'From day one ZigZag have shown a positive attitude to our ideas. We were pleased when ZigZag took the decision to have our materials accredited by OCR. I think I speak for all of our writing team when I say we were all surprised at how well our project has paid.'
Peter A, CLAiT author, February 2008
'Pleasantly surprised at how well my English Language Investigation Project sold.'
Mary C, English author, February 2008
'Really chuffed that Edexcel are endorsing one of my [ZigZag Education] published documents.'
Julie H, Business Administration author, February 2008
'I have found ZigZag very supportive. I have been surprised at how quickly my materials have been proof-read, edited and published.'
Carmel W, English author, February 2008
'I had some good teaching materials. ZigZag were able to take my ideas and market them to a much wider audience in a thoroughly professional way. The review of my resources was extremely useful, particularly in helping me to understand a little more my target audience.'
Tony D, English author, February 2008
'Presentation of [my] materials is very professional. An issue I had over the editing of one resource was handled very quickly and totally to my satisfaction.'
Catherine R, Health & Social Care author, February 2008
'The standard of feedback from you [ZigZag Education] is far higher than any other publisher I have worked with and as a result I intend working with you much more in the future.'
Trevor Blunn, ICT author, May 2007
'I shall keep cherishing ZigZag, who encourage me to have ideas and pursue them, so that they end up in print. What more could a writer ask for?'
Paul F, English author, July 2009
'ZigZag have been a pleasure to work with throughout. Everything is handled in a most professional manner and staff respond very promptly to any queries. As a reviewer I have had the privilege of being introduced to fantastic new ideas and seeing new resources before they are even published!'
Ian M, German and Spanish author, January 2009
'I have been delighted with the monetary returns on my work! A great way of saving up for my next holiday!'
Catherine R, Health & Social Care author, January 2009
'I am very pleased with how my drafts have been improved and proofread and turned into an impressive final version.'
Ben W, History author, January 2009
'It was nice to see my work in print for very little extra hassle. I was very impressed with the speed of response and turnaround.'
Suzanne K, Geography author, January 2007
'I particularly liked the comments next to the resource on the publicity material - it was quite flattering.'
Michael D, Politics author, January 2007
'I've felt all along that you are a very professional team and are very open to discussion - that's really supportive for me as a writer.'
Bob C, English author, January 2007
'It is very nice to get real money, and it is also very nice to see your name on a cover.'
Gillian H, SEN author, January 2007
'It's been great to receive feedback and comments on my work. Sometimes you get so engrossed in the content you forget about the actual way the content is delivered - and that can be crucial in the classroom. Any feedback I was given was always in an encouraging manner - it never put me off my purpose of getting my work into print.'
Sue E, Business Studies author, December 2005.
'I've enjoyed producing the materials submitted so far. Compliments to ZigZag for the help I've been given in production. Support given to adapt materials into worthwhile form was very good. E-mails received have been supportive and positive in nature/tone. Advertising materials looked very impressive.'
Roger H, History author, December 2005.
'By accepting my materials you have put my name on the map and I am most grateful indeed.'
Ignatious D, Geography author, December 2005.
'The positive response was welcome, the enthusiasm of JL was great and his willingness to take on board my comments was much appreciated. I have been pleased with the returns on my published documents.'
Corin H, ICT/Computing author, December 2004.
'I have most certainly enjoyed working with ZigZag Education. I particularly enjoy being allowed and trusted to get on with it. This is not the case with all publishers.'
Gill J, MFL author, December 2004.
'Yes, I have found working with ZigZag a very enjoyable experience. The support received from JL was particularly useful. I found ZigZag to be very understanding and co-operative when it came to completing the resource and meeting deadlines. Due to this I found it very easy to complete publications alongside my busy schedule.'
Shahneila S, ICT/Computing author, December 2004.
'Appreciated the support offered and useful suggestions - showed an enthusiasm for ideas and were helpful in ironing out problems. Prompt response to emails is also commendable. Received support for technical aspects (admin type things that I just could not get to grips with - page numbers etc.). Sending copies of resources to authors is an excellent idea as it is terrific seeing the finished product and it is sometimes easier to check a written resource rather than find errors on a screen.'
Natasha S, English author, December 2004.
'The daunting experiences of my first publishing project was ameliorated by the friendly, reassuring voice of JL at the other end of the phone. His advice, assistance, encouragement and support provided a much appreciated lifeline. Email responses were immediate and equally constructive to creating an excellent rapport between publisher and novice. Altogether a rewarding adventure.'
Roma D, Geography author, June 2004.
'Good communication and very helpful.'
Mark B, Key Skills author, May 2004.
'Thank you for all the help you have given me with this project. It has been a fantastic learning experience for me - I can now do things in Word I didn't know were possible! Your advice and feedback has been invaluable and you have shown me exactly what I need to do in order to publish work. I could not have asked for more.'
Vicky F, Science author, July 2003.
'Wow, the royalties are starting to sound good.'
Nel H, ICT/Computing author, 1 February 2003.
'I was pleased at your [ZigZag's] willingness to change layout, etc., to fit with my suggestions and for the efforts which went into to producing the final version. Nothing seemed to be too much trouble. Thanks. Also, the suggestions you made about utilising the material in three different formats saved me a lot of work. Thanks again. Geoff B.'
Geoff B, Geography author, 17 January 2003.
'I am enjoying authoring, but am not yet sure how well my resources will stand up. I have enjoyed working with you and thank you for your support, John-Lloyd, and hard work. The editing process has been very easy, i.e. you've just taken what I wrote and published it. I am sure you did some work! But none of it came back to me, except the finished product, which looks very nice. Thanks.'
Nel H, IT CLAiT Author, 13 December 2002
'I have very much enjoyed working with ZigZag Education and Computer Centre Publications...You have been very positive in your feedback to my ideas, even if you aren't always able to proceed with suggestions. We are particularly pleased and enthused about what could be happening with our CLAiT materials...Mike and John-Lloyd have been very easy to work with and always respond to emails very quickly...the cheque was a pleasant surprise.'
Dave B, Key Skills and IT Author, 12 December 2002
'It's a vast improvement over conventional publishing, where everything takes forever, the person you're dealing with is always changing and there's no sense of enthusiasm. Here I get a quick, intelligent response from human beings who want learning materials to be interesting. A rare treat.
I appreciate ZigZag's willingness to back ideas which I think are important but may have an uncertain return - gender roles, 9/11.'
Paul F, English and Citizenship Author, 11 December 2002